Terms & Conditions

Welcome to Divaluxe! These Terms and Conditions outline the rules and regulations for using our website and services. By accessing or purchasing from our website, you agree to these Terms and Conditions.

1. General Terms

  • By using our website, you confirm that you are at least 18 years old or have parental/guardian consent.
  • These Terms and Conditions apply to all users, including browsers, customers, and vendors.
  • We reserve the right to update, modify, or replace these terms at any time. Updates will be posted on this page.

2. Products and Services

  • All products displayed on our website are subject to availability.
  • We make every effort to display the colors and designs of our products accurately. However, variations may occur due to monitor differences.
  • We reserve the right to limit quantities of any product or discontinue products at any time without notice.

3. Pricing and Payments

  • All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
  • Payments must be made in full at the time of purchase via the payment methods provided (e.g., Google Pay, PayPal, credit/debit cards, etc.).
  • We reserve the right to change prices at any time.

4. Shipping and Delivery

  • Shipping terms are governed by our Shipping Policy.
  • Divaluxe will not be held responsible for delays caused by courier partners, natural disasters, or other unforeseen circumstances.
  • Customers are responsible for providing accurate delivery details. We are not liable for failed deliveries due to incorrect information.

5. Returns and Exchanges

  • Our return and exchange policy is detailed in the Return and Exchange Policy.
  • To be eligible for a return, the product must be unused and in its original packaging.
  • Refunds, if applicable, will be processed as per the return policy.

6. Intellectual Property

  • All content on the Divaluxe website, including logos, images, text, and designs, is the property of Divaluxe and is protected by copyright and trademark laws.
  • Unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited.

7. Limitation of Liability

  • Divaluxe will not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.
  • We are not responsible for any loss or damage caused by unauthorized access to your account or personal information.

8. User Conduct

  • You agree not to use our website for any unlawful purpose or to violate any applicable laws.
  • Harassment, abuse, or harm toward our team, website, or other users is strictly prohibited.

9. Third-Party Links

  • Our website may include links to third-party websites for additional information or services.
  • Divaluxe is not responsible for the content, policies, or practices of third-party websites.

10. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of India.
  • Any disputes arising under these terms shall be resolved in the courts of Dhanbad, Jharkhand.

11. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us:

  • Phone/WhatsApp: 8210313063
  • Email: divaluxe.in@gmail.com
  • Store Address: Divaluxe, 2nd Floor, The Oval Mall, Opposite Big Bazaar, Saridhela, Dhanbad

By using our website and purchasing from Divaluxe, you agree to these Terms and Conditions. Thank you for choosing Divaluxe for your footwear needs!